Chief Customer Officer at RIO SEO
May 2015 - Present | San Diego, California
Responsible for global Sales, Marketing, Customer Success and all customer touch points for leading SaaS based platform company.
President at eDynamic
December 2013 - May 2015 | New York City, New York
President of leading global digital agency. Full P&L responsibility for global operations, sales, marketing and professional services delivery across 4 countries.
EVP/ Chief Customer Officer at Digitaria Interactive a JWT/WPP Group Company
January 2008 - November 2013 | San Diego, Ca
Responsible for Worldwide Sales, and directing some of our largest client relationships driving data driven solid ROI to each of our clients across our complete range of Online & Offline Marketing and Advertising, Web Development, Engineering, Analitics & Optimization and PR/Social Marketing practices. I direct the Account Management Team, Strategy Group and Business Optimization and Web Analytics teams. We work with leading Fortune 500 clients including leaders in the Media & Entertainment space such as Dreamworks, ABC, Comcast/NBC/Universal, CBS, MTV as well as leading High Tech and Consumer Electronic clients such as Intel, Cisco, Adobe, Gateway and leading Sports Franchises. Deliver a SaaS based solution to leading clients.
EVP - DIGITARIA HEALTH - I lead the health business unit of this JWT division a 70 + team of HealthCare consultants.
Senior Vice President, Worldwide Professional Services at Omniture /Visual Sciences
November 2004 - April 2007
Warren Raisch's Experience
Senior Vice President, Professional Services
WebSideStory Inc.
(Public Company; 201-500 employees; WSSI; Information Technology and Services industry)
November 2004- April 2007
Senior Vice President responsible for worldwide Professional Services Organization Responsible for global services organization for On-Demand Enterprise Software company including implementation & Integration Engineering teams, Education department, Consulting Services and Business Optimization Services groups.
Consistently more than doubled revenue growth of business units under my management year over year.
Full P&L responsibilities for business areas.
Vice President, Worldwide Business Development & Alliances at Interwoven Inc.
November 2001 - November 2002
o Turned around company alliance, channel and partner culture, into a
"ProPartner" movement that impacted our products, go-to-market strategies & services
Managed & restructured worldwide Alliances & Business Development team across
the Americas, EMEA and APAC developing $150 million in sales
o Drove channel sales from 50% to 75% of corporate enterprise software sales
o Developed global technology, ISV's, Consultants and SI Partners and Alliances
o Developed systems for sales planning & predictability from the indirect channels.
Vice President, Professional Services Organization at Interwoven, Inc
November 2001 - November 2002 | San Jose, California
Management of $60 million annual services organization including Professional Services Consulting organization, Tech Support and Education. Team of 236 people. Turnaround of division from loss situation to 25% profitability
o Developed company wide Partner Advantage Program, to align the organization around growth though close alliance with key SI and technology partners
o Developed Solutions Development Center - Opened new vertical markets for company
o Developed Global Subcontractor network to dramatically improve revenues and reduce costs of service delivery by 75% in consulting, organization. Set up a team of 98 staff members in Bangalore India.
Senior Vice President, Digital Strategy at Digitas, LLC (DTAS)
January 2000 - November 2001
As Senior Vice President of Business Development & Digital Strategies was responsible for expanding the interactive marketing services revenues by 250%.Developed and expanded relationships with the leading Fortune 500 and high growh companies ranging from Microsoft (Microsoft.com, MSN, xBox, Windows, Server platforms, .Net platform, Expedia WebTV, and other divisions ), American Express, AT&T, Yahoo! to William-Sonoma online and retail marketing.
Responsible for the worldwide High Technology & Consumer Electronics Sector Sales, Marketing and Service offerings.
Responsible for Digital Strategies Consulting organization -
Responsible for online/offline marketing strategies and program management, media planning and execution, digital strategy development/execution, online optimization services, SEO, SEM, Content Optimizaiton, acquisition marketing, retention marketing. eMail marketing programs and optimzation.
Executive Director, Worldwide eBusiness at MarchFIRST Inc.
January 1998 - January 2000
As Executive Director of Worldwide eBusiness, I worked for the CEO and guided the strategic direction of the company into emerging eBusiness markets. I was responsible for the global expansion of the company into the eBusiness Solutions sectors and managed the eBusiness organization. Transformed company from a mid sized Systems Integrator into the world's largest pure play eBusiness Solutions Consulting organization with over 10,000 employees. Influenced stock valuation increases from $13.00 per share to over $81.00 per share. Expanded enterprise customer roster from 200 clients to over 2000 global clients
Director, International Sales at Apple Comuter Inc.
January 1990 - January 1996
As Director of International Sales was responsible for global sales and market expansion across over 200 countries representing over $3.5 Billion in annual sales. Also responsible for Apple Global Accounts Program Management and Apple Government Affairs.
Progressively promoted based on period of 6 years progressive years of outstanding results.
International Business Development/Support at 3Com Corporation
January 1988 - January 1990
International Business Development - Developed and supported sales, marketing and global distribution partnerships across over 190 countries. Developed subsidiary operations in Singapore, Hong Kong, Japan, Australia and Canada.
Sales Manager at Gateway Computer Inc.
January 1985 - 1988
As Sales Manager of Silicon Valley Operations, developed a $25 million/per year sales region. Developed a Solutions Selling organization focused on key solution areas including Local/Wide Area Networking Solutions (Novell, 3Com, Banyan) become the number one 3Com reseller in the Western US., CAD/CAM Solutions and Publishing. Developed the highest growth and most profitable business unit of the company.
International Business Develiopment at 3Com Corporation
December 1999
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